born2bling.com

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Terms and Conditions

Color and Size: Please note that there may be slight differences in the colors and sizes of some embellishments compared to the photos on our website. All items are Handmade.

Lost Packages Policy

Responsibility: Once a package leaves our studio, we are not responsible for any lost, damaged, or delayed deliveries.
Delivered Items: If the tracking number shows an order as 'delivered', we cannot ship a replacement. We recommend checking with your local post office for more details.
Delays: We are not liable for delays caused by USPS, or if the production and transit time was not accounted for by the customer. All necessary information is provided before placing an order. However, if the delay is on our part, we will provide a return label.

Liability Statement

While born2bling is committed to the highest standards of safety and quality in all our products, it is important for customers to acknowledge that:

Responsibility: born2bling cannot be held responsible for any harm, including choking, that may occur due to loose parts or any related incidents while using our products.

Safety Customer Acknowledgment

By purchasing and using our headbands, customers agree to:

Use Under Supervision: Ensure that any child using our products is under constant supervision.
Inspect Products Regularly: Regularly check the product for any signs of wear and tear or loose parts to mitigate any potential risks.

Return and Refund Policy

What is processing time? Processing time refers to the period from when you place your order to when it is dispatched from our studio. This includes verifying your order, preparing your items, and packaging them for shipment.

What is your current processing time? Our standard processing time ranges from 3-4 business days, depending on the volume of orders we're handling and the specific items ordered. Some products including, Hats, Visors, Sparkle and customized products may require additional time due to their nature or customization requirements.

Does processing time include shipping time? No, processing time does not include shipping time. Once your order is dispatched, shipping time - the time it takes for your order to reach you - will depend on the shipping method you've chosen.

Can I track my order once it's been placed? Yes, you will receive a tracking number via email once your order has been processed.

How long does it take to receive my order? On average 85% of our orders are being delivered within 5 days. Delivery times vary depending on your location and selected shipping method. Please view checkout page for delivery dates.

Can I cancel my order after placing it? Due to our quick processing and shipping, We do not offer cancellations.

Are there any care instructions specific to the decorations or embellishments on the headbands?
We recommend handling the decorations and embellishments on our Hats & Visors with care to preserve their appearance. Avoid excessive bending or stretching, and store the items in a cool, dry place when not in use. Do not leave in a hot car or stones and embellishments may fall off.

How can I contact customer support if I have further questions or issues? The best way to get help with an existing order or any questions is through our email.

Are there any seasonal or limited edition items available? Yes, we occasionally release seasonal or limited edition items, Keep an eye on our website.

Do you offer customization or personalization options for the current designs? Most of our designs are “One of” items. What you see on the Website is available, unless recently sold. If you have questions feel free to reach out.

Do you offer refunds? Unfortunately due to the nature of our small business, We do not offer refunds.

Terms and Conditions

Return and Refund Policy

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